Privacy Policy
Effective Date: May 6, 2026
This Privacy Policy describes how Shenzhen Sinoco Lighting Technologies Co., Ltd. (“SINOCO,” “we,” “us,” or “our”) collects, uses, stores, protects, and shares your personal information when you visit our website https://www.sinocoled.com, use our services, submit inquiries, place orders, or interact with our Facebook/Meta advertisements and related tracking technologies.
1. Information We Collect
We may collect the following types of personal information:
– Contact information: name, email address, phone number, company name, shipping/billing address.
– Order and transaction data: product details, payment information, order history.
– Usage data: IP address, browser type, device information, pages viewed, time spent, and referring URLs.
– Information from Facebook/Meta ads: data collected via Meta Pixel, SDK, or lead forms for advertising and retargeting purposes.
– Cookies and similar tracking technologies to improve user experience and analyze website traffic.
2. How We Use Your Information
We use your information for the following purposes:
– To respond to your inquiries, quotes, and customer service requests.
– To process orders, deliver products, and provide after-sales support.
– To send product updates, marketing communications, and promotional offers (you may opt out at any time).
– To improve our website, products, and services.
– To run, measure, and optimize Facebook/Meta advertising campaigns, including retargeting and custom audience creation.
– To comply with legal obligations and prevent fraud.
3. Data Sharing and Disclosure
We may share your information only in the following circumstances:
– With trusted service providers (payment processors, shipping carriers, email platforms, cloud hosting).
– With Meta Platforms, Inc. for advertising, analytics, and conversion tracking as described in this policy.
– When required by law, or to protect our legal rights, property, and safety.
– With your explicit consent.
4. Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no electronic transmission or storage is 100% secure.
5. Your Rights
Depending on your location, you may have the right to:
– Access, correct, or delete your personal information.
– Opt out of marketing communications.
– Opt out of targeted advertising and tracking.
– Restrict or object to certain data processing.
To exercise these rights, contact us at Michael@sinocoled.com.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
7. Changes to This Policy
We may update this policy periodically. Changes will be posted on this page with a revised effective date.
8. Contact Us
Shenzhen Sinoco Lighting Technologies Co., Ltd.
Shajing Street, Baoan District, Shenzhen, China
Email: Michael@sinocoled.com
Phone: +86 139-0298-4889